My Oracle Support Banner

Rules Palette Installation - Error When Trying to Create Environment - OAUTH Marshaling Failure (Doc ID 1569744.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Insurance Rules Palette - Version and later
Information in this document applies to any platform.


On : version, Installation of Rules Palette

When attempting to enter connection information to an Oracle database, the following error occurs.

Database connection failed: OAUTH marshaling failure!

The following steps were reported to reproduce the issue:
1. In the Global Explorer window, right-clicked and selected "Create Environment From Web Service".
2. Entered appropriate information and clicked "Test Configuration Server".
Received message "Successfully verified configuration server".
3. Clicked "Next".
4. Verified that correct "Host" and "SID" are displayed.
5. Entered User ID and Password (same as those entered in the Palette Web Application Utility).
6. Clicked "Test Connection" - Received error message:


New implementation of Oracle Insurance Policy Administration System and Rule Palette.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.