Rules Palette Installation - Error When Trying to Create Environment - OAUTH Marshaling Failure

(Doc ID 1569744.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Insurance Rules Palette - Version 9.6.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.6.0.0 version, Installation of Rules Palette

When attempting to enter connection information to an Oracle 11.2.0.3 database, the following error occurs.

Error
Database connection failed: OAUTH marshaling failure!

The following steps were reported to reproduce the issue:
1. In the Global Explorer window, right-clicked and selected "Create Environment From Web Service".
2. Entered appropriate information and clicked "Test Configuration Server".
Received message "Successfully verified configuration server".
3. Clicked "Next".
4. Verified that correct "Host" and "SID" are displayed.
5. Entered User ID and Password (same as those entered in the Palette Web Application Utility).
6. Clicked "Test Connection" - Received error message:
 

Changes

New implementation of Oracle Insurance Policy Administration System and Rule Palette.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms