Allocation or FTP Process Hangs on Server During Processing with 'TNS-12535: TNS:operation Timed Out' in Alert Log (Doc ID 1571472.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3 and later
Oracle Financial Services Profitability Management - Version 6.0 and later
Oracle Financial Services Funds Transfer Pricing - Version 6.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

In Oracle Financial Services Profitability Management (PFT) or Funds Transfer Pricing (FTP), random Allocations or FTP processes hang during your processing cycle.  They get stuck in the "On going" or "Processing" status and never complete.  If you re-start the process, it completes successfully.  This issue has occurred multiple times during different processing cycles.  The Allocation or FTP process that hangs has been different each time.

When you check the Oracle Database Alert log, the following error exists at approximately the same time the Allocation or FTP process is running:

***********************************************************************

Fatal NI connect error 12170.

VERSION INFORMATION:
TNS for Linux: Version 11.2.0.3.0 - Production
Oracle Bequeath NT Protocol Adapter for Linux: Version 11.2.0.3.0 - Production
TCP/IP NT Protocol Adapter for Linux: Version 11.2.0.3.0 - Production
Time: 14-MAR-2013 17:25:49
Tracing not turned on.
Tns error struct:
ns main err code: 12535

TNS-12535: TNS:operation timed out
ns secondary err code: 12560
nt main err code: 505

TNS-00505: Operation timed out
nt secondary err code: 110
nt OS err code: 0
Client address: (ADDRESS=(PROTOCOL=tcp)(HOST=xx.xxx.xx.xx)(PORT=xxxxx))
Thu Mar 14 17:26:59 2013


***********************************************************************

This issue interrupts your processing cycle.

Cause

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