"User authentication failed. Please re-enter the password." When Upgrading From P6 PPM 7.0 To 8.2 (Doc ID 1571761.1)

Last updated on JULY 10, 2017

Applies to:

Primavera P6 Professional Project Management - Version 7.0 to 8.2 [Release 7.0 to 8.2]
Information in this document applies to any platform.

Symptoms

On :  7.0/8.2 version, P6 PPM DB Install, Setup, Config Tools

When attempting to upgrade from 7.0 to 8.2 using Oracle XE, the following error occurs when entering the Oracle XE System password.

ERROR
-----------------------
User authentication failed. Please re-enter the password.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms