NullPointerException When Migrating 3 Services With Subscription Service (Doc ID 1571934.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.
This patch is for Linux platform.
This fix is available as part of 7.5 PS6

Symptoms

Tried migrating 3 services with subscription service (1 that is the main one and 2 that are member), like this:

<ActSrv id="12860490" type="/service/oi/email" global="true" skip_bal_grp_crt="true" precreate="/item/misc" bal_grp="true" billInfoElem="25032908" >
<ActSrv id="12814247" type="/service/oi/email/member" global="true" skip_bal_grp_crt="true" precreate="/item/misc" bal_grp="false" billInfoElem="25032908" >
<ActSrv id="12814246" type="/service/oi/email/member" global="true" skip_bal_grp_crt="true" precreate="/item/misc" bal_grp="false" billInfoElem="25032908" >

but it's returning the java error as shown below:

[pin@hanoi cmt]$ ./pin_cmt -import -file XML_PHASE1_ACCT_3010_1_20130702_part36.xml 2013070236
info from server: "Processed 1 Failed 0 Total 1 Seconds spent 0.000167"
sent: 1; skipped: 0; total: 1

***************************************************
Batch id for this process is: 12432189
***************************************************

===================================================
Executing Import ...
===================================================
Exception in thread "Thread-4" java.lang.NullPointerException
  at com.portal.cmt.SubscriberFileWriter.createServiceT(Unknown Source)
  at com.portal.cmt.SubscriberFileWriter.createAccountServices(Unknown Source)
  at com.portal.cmt.SubscriberFileWriter.createSubscriberDatFiles(Unknown Source)
  at com.portal.cmt.SubscriberFileWriter.run(Unknown Source)
  at com.portal.cmt.WorkerThread.run(Unknown Source)


Tried removing the skip_bal_grp_crt tag from the members but it's giving the same error.
It only worked after removing this tag from all services:

<ActSrv id="12860490" type="/service/oi/email" global="true" precreate="/item/misc" bal_grp="true" billInfoElem="25032908" >
<ActSrv id="12814247" type="/service/oi/email/member" global="true" precreate="/item/misc" bal_grp="false" billInfoElem="2503290

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms