NullPointerException When Migrating 3 Services With Subscription Service (Doc ID 1571934.1)

Last updated on MARCH 19, 2019

Applies to:

Symptoms

Tried migrating 3 services with subscription service (1 that is the main one and 2 that are member), like this:

<ActSrv id="12860490" type="/service/oi/email" global="true" skip_bal_grp_crt="true" precreate="/item/misc" bal_grp="true" billInfoElem="25032908" >
<ActSrv id="12814247" type="/service/oi/email/member" global="true" skip_bal_grp_crt="true" precreate="/item/misc" bal_grp="false" billInfoElem="25032908" >
<ActSrv id="12814246" type="/service/oi/email/member" global="true" skip_bal_grp_crt="true" precreate="/item/misc" bal_grp="false" billInfoElem="25032908" >

but it's returning the java error as shown below:

[pin@hanoi cmt]$ ./pin_cmt -import -file XML_PHASE1_ACCT_3010_1_20130702_part36.xml 2013070236
info from server: "Processed 1 Failed 0 Total 1 Seconds spent 0.000167"
sent: 1; skipped: 0; total: 1

***************************************************
Batch id for this process is: 12432189
***************************************************

===================================================
Executing Import ...
===================================================
Exception in thread "Thread-4" java.lang.NullPointerException
  at com.portal.cmt.SubscriberFileWriter.createServiceT(Unknown Source)
  at com.portal.cmt.SubscriberFileWriter.createAccountServices(Unknown Source)
  at com.portal.cmt.SubscriberFileWriter.createSubscriberDatFiles(Unknown Source)
  at com.portal.cmt.SubscriberFileWriter.run(Unknown Source)
  at com.portal.cmt.WorkerThread.run(Unknown Source)


Tried removing the skip_bal_grp_crt tag from the members but it's giving the same error.
It only worked after removing this tag from all services:

<ActSrv id="12860490" type="/service/oi/email" global="true" precreate="/item/misc" bal_grp="true" billInfoElem="25032908" >
<ActSrv id="12814247" type="/service/oi/email/member" global="true" precreate="/item/misc" bal_grp="false" billInfoElem="2503290

Cause

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