BusinessDayBatch (RTLog Batch Count) Count Updated Incorrectly in RPOS (Doc ID 1572075.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Retail Point-of-Service - Version 13.1 to 13.1.8 [Release 13.1]
Information in this document applies to any platform.

Symptoms

BusinessDayBatch (RTLog batch count) count is incorrectly populated in the RTLOG when exported from RPOS.


Steps to Reproduce:

1. Create a normal sale transaction and wait for RTLog to generate.
2. Get the BatchCount (QU_BTCH_TOT) from BusinessDayBatchCount (CA_DY_BSN_BTCH) table.
3. Now create a transaction (such as 'unknown') which will not export the transaction details to RTLog.   Do not perform any transaction until ID_RTLOG_BTCH -1 becomes '-2'.
     (Example: Create a layaway and then cancel it, which causes the transaction type to be inserted in TR_TRN as zero which is "Unknown".)
4. Now again verify the above table.  Batch count will be incremented even through RTLog was not generated.  This is causing a discrepancy in the DCLOSE RTLog, having RTLog count with actual RTLogs generated.

Changes

 

Cause

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