PI (Provisioning Interface) Command CCSVR1=FRZ Failed After Intrepid PS1 with Error NACK:69-A database error occurred while freezing voucher

(Doc ID 1572322.1)

Last updated on AUGUST 12, 2013

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.0 and later
Information in this document applies to any platform.

Symptoms

On NCC ( Network charging and Control) version 5.0.0 (Intrepid)  with Patch Set 1(PS1) installed, When trying to change voucher status to frozen using Provisioning Interface (PI) command "CCSVR1=FRZ", It fails with below NACK and the following error is received in /IN/service_packages/PiManager.log:

PI Command and response :  

Changes

Upgrading to Intrepid PS1

Cause

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