Primavera XML and Microsoft Project XML Import/Export Stuck in Running Status and P6WebAccess Log Shows "Error getting setting: Services.ImportProject.ASAPCleanupRate Cannot find item: ASAPCleanupRate. Your configuration is out-of-date."
(Doc ID 1572810.1)
Last updated on DECEMBER 04, 2019
Applies to:Primavera P6 Enterprise Project Portfolio Management - Version 188.8.131.52 and later
Information in this document applies to any platform.
When importing a Primavera XML or Microsoft Project (MSP) XML file into P6 Web, the import gets stuck in Running status and does not complete. Exports jobs also get stuck in Running status and do not complete.
The following error is also displayed in the P6WebAccess.html log file:
ERROR com.primavera.infr.admin.XmlMgr ?:? Error getting setting: Services.ImportProject.ASAPCleanupRate Cannot find item: ASAPCleanupRate. Your configuration is out-of-date.
The import/export should complete.
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