View Format Is Different Between View In Edit Mode/Viewing Directly In RAT (Doc ID 1572998.1)

Last updated on AUGUST 08, 2017

Applies to:

Agile Recipe Management for Pharmaceuticals - Version 9.3.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.1.2 version, AT, RA, RET, RE, Recipe,SFC

ACTUAL BEHAVIOR
View format is different between View in Edit mode/Viewing directly in RAT

Currently we are defining the recipe instructions in RAT as per our business requirements. We are incorporating English as well as French text in the instructions tab of an RAT.

The issue what we are facing is, whenever we are viewing the text from the EDIT screen, the french text displays normally where as when we try to view the RAT directly, we observed that the french text is not displaying correctly (It is appended with some special characters every where in the french text).

Attached the screen shots for your reference of the RAT view in EDIT mode/ normal read only mode.


EXPECTED BEHAVIOR
Expect to see the same correct character in EDIT mode and normal view

STEPS
The issue can be reproduced at will with the following steps:
1. Define a recipe instructions in RAT in French language
2. See special characters every where in the french text in view mode

Cause

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