Contact And Billinfo Details Are Not Loading Correctly In The CMT (Doc ID 1573718.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

Parent Billinfo details are not populated in the Child billinfo object.

When a child account is created using the CMT, the billinfo object of child does not contain the details in the PIN_FLD_PARENT_BILLINFO_OBJ field.

Only the PIN_FLD_AR_BILLINFO_OBJ field in the child billinfo object value is populated.

Cause

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