Attempts to Write-off Account that Has Credit Bill Fails with Ambiguous Error

(Doc ID 1573848.1)

Last updated on SEPTEMBER 07, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.


Getting an ambiguous error (PIN_FLD_BAD_ARG) when trying to write off an account. The only thing unusual about the account is that it has a credit balance. What is the root cause of this issue? How to avoid it?

The issue can be reproduced with the following steps:
1. Create a product with 10% event time tax. MCF (Monthly Cycle Forward) :$10 .
2. Create a customer with the above product. BIP (Balance In Progress) :$11 [$10 + $1] (tax)
3. Cancel the product. BIP:$0
4. Run Bill now.
5. Purchase the product. BIP:$11
6. Move pvt and run Bill. BIP : $22
7. Do Account adjustment of credit balance $2 without Taxes.
8. Allocate manually using PCM_OP_BILL_ITEM_TRANSFER to the first bill's item:



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