Payment Tool Failed with Access Violation Error While Performing a Search
(Doc ID 1574195.1)
Last updated on MARCH 07, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.
On all versions of Oracle Communications Billing and Revenue Management (BRM), when submitting a wire transfer reversal from Payment Tool and trying to search payments for an account, an access violation error as shown below:
002: 00000000 - Exception Flags
003: Exception Parameters (2)
004: EAX=00000000 CS=001B EIP=0050FE04 EFLGS=00010212
005: EBX=10009390 SS=0023 ESP=0012EAA4 EBP=011014C0
006: ECX=00000000 DS=0023 ESI=0012EE00 FS=003B
007: EDX=00000000 ES=0023 EDI=01100D40 GS=0000
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