Payment Tool Failed With Access Violation Error While Performing The Search

(Doc ID 1574195.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

When submitting a wire transfer reversal from Payment Tool and try to search payments for an account, an access violation error as shown below:

 

Cause

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