"Please open browser in new session mode" error when to log in more than once with the same url

(Doc ID 1574196.1)

Last updated on AUGUST 09, 2013

Applies to:

Oracle Thesaurus Management System - Version 4.6.0 and later
Oracle Clinical Remote Data Capture Option - Version 4.6.0 and later
Information in this document applies to any platform.

Symptoms

 

Try to Access same URL after Login

1.  Login to RDC Onsite or TMS

2.  Enter the same Login URL in the Browser window and click go

3.  The ErrorNW.html page is opened with message “Please open browser in new session mode”

OR

Access Google after Login and try to Login to App again

1.      Login to RDC Onsite or TMS

2.      Enter the Google in the URL and click go

3.      Now in the URL type the Login URL and click go

4.      The ErrorNW.html page is opened with message “Please open browser in new session mode”

 

Press Back Button

The ErrorNW.html page is opened with message “Please open browser in new session mode”

 

Cause

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