Collection Action's Status Is Not Correct When Performing Scheduling With Slip Days (Doc ID 1574782.1)

Last updated on AUGUST 19, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

Issue identified on BRM 7.5 PS4, Collections

Issue is that the action's status is not correct when performing scheduling with slip days.

Scenario:

1. Assume that one needs to reschedule the first pending action to be after 10 days and also choose a 'slip days' for the remaining actions as 10 days.
2. The result is that the first action is inserted as waiting for dependency and the second action is inserted as pending.
3. Above that, when one tries to insert an action to be the first action, the action is inserted with status "Waiting for dependency" and all the scenario actions are updated to the same status, which means that we have a scenario with no pending actions.


Cause

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