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User Encounters ‘Inactive user. Until your account is activated, you can only use InForm to change your password. Contact your trial administrator’ when Accessing InForm Study (Doc ID 1575032.1)

Last updated on DECEMBER 08, 2015

Applies to:

Oracle Health Sciences InForm - Version 4.6.0 and later
Information in this document applies to any platform.

Symptoms

User encounters ‘Inactive user. Until your account is activated, you can only use InForm to change your password. Contact your trial administrator’ when accessing InForm Study

Cause

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In this Document
Symptoms
Cause
Solution

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