User encounters ‘Inactive user. Until your account is activated, you can only use InForm to change your password. Contact your trial administrator" when Accessing InForm Study (Doc ID 1575032.1)

Last updated on JULY 26, 2020

Applies to:

Oracle Health Sciences InForm - Version 4.6.0 and later
Information in this document applies to any platform.

Symptoms

User encounters ‘Inactive user. Until your account is activated, you can only use InForm to change your password. Contact your trial administrator" when accessing InForm Study

Cause

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In this Document

Symptoms

Cause

Solution

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User encounters ‘Inactive user. Until your account is activated, you can only use InForm to change your password. Contact your trial administrator" when Accessing InForm Study (Doc ID 1575032.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!