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MDM 2.1 SP1 Environment Does Not Display Dashboard On The Right After Upgrade (Doc ID 1575183.1)

Last updated on SEPTEMBER 23, 2022

Applies to:

Oracle Utilities Meter Data Management - Version 2.1.0 and later
Information in this document applies to any platform.

Symptoms

***Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

MDM - Oracle Utilities Meter Data Management
FW - Framework

Updated from v2.1 to v2.1 SP1, after update dashboard on the right side of the portal does not display, an error is shown.

Error Displayed in UI

Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error

Error in Log Files

spl_service.log

org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [com.splwg.base.domain.portal.zoneHandler.ZoneHandlerParameter_Per#ZoneHandlerParameter_Id(zoneHandlerId: [F1-DE-SINGLE], parameterName: ACOL16)]

weblogic_current.log

org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [com.splwg.base.domain.portal.zoneHandler.ZoneHandlerParameter_Per#ZoneHandlerParameter_Id(zoneHandlerId: [F1-DE-SINGLE], parameterName: ACOL16)]

Changes

 Applied Service Pack 1 for MDM version 2.1. (2.1.0.1)

Cause

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In this Document
Symptoms
 Error Displayed in UI
 Error in Log Files
Changes
Cause
Solution


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