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MDM 2.1 SP1 Environment Does Not Display Dashboard On The Right After Upgrade (Doc ID 1575183.1)

Last updated on AUGUST 21, 2013

Applies to:

Oracle Utilities Meter Data Management - Version 2.1.0 and later
Information in this document applies to any platform.

Symptoms

Updated from v2.1 to v2.1 SP1, after update dashboard on the right side of the portal does not display, an error is shown.

Error Displayed in UI

Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error

Error in Log Files

spl_service.log

org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [com.splwg.base.domain.portal.zoneHandler.ZoneHandlerParameter_Per#ZoneHandlerParameter_Id(zoneHandlerId: [F1-DE-SINGLE], parameterName: ACOL16)]

weblogic_current.log

org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [com.splwg.base.domain.portal.zoneHandler.ZoneHandlerParameter_Per#ZoneHandlerParameter_Id(zoneHandlerId: [F1-DE-SINGLE], parameterName: ACOL16)]

Changes

 Applied Service Pack 1 for MDM version 2.1. (2.1.0.1)

Cause

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