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Session Failover Occurs For Every Request On JBoss 5 (Doc ID 1575202.1)

Last updated on JUNE 04, 2018

Applies to:

Oracle Commerce Platform - Version 10.0 and later
Information in this document applies to any platform.
**Checked for relevance on 5-Jun-18**


When session failover is enabled on Oracle ATG versions running on JBoss 5, the ATG session appears to fail over on every request. This happens even though the session did not fail over to another server instance in the cluster.

Enabling loggingDebug on the /atg/userprofiling/ProfileFailService component shows the following logging on each request:

[nucleusNamespace.atg.userprofiling.ProfileFailService] DEBUG Active promotions are being reset
[nucleusNamespace.atg.userprofiling.ProfileFailService] DEBUG Using uid '1260000' to recover profile.
[nucleusNamespace.atg.userprofiling.ProfileFailService] Profile 1260000 was loaded for this session
[nucleusNamespace.atg.userprofiling.ProfileFailService] DEBUG Restoring the value of Profile from Session, Security Status restored = 3
[nucleusNamespace.atg.userprofiling.ProfileFailService] DEBUG Active promotions are being reset

The "Profile 1260000 was loaded for this session" indicates that the session failover code restored the user's profile from session backup.


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