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CDI - New Crew Shifts Do Not Display In CDI Gantt Until You Logoff Dispatcher Shift (Doc ID 1575456.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0.4 and later
Information in this document applies to any platform.

Symptoms

If a crew shift is created after the dispatcher logs on, the crew shift will not show in the scheduling gantt unless the dispatcher logs off and back on to his shift again

Steps to re-create
1. Logon to dispatcher shift
2. Create a crew shift and plan it
3. View the CDI scheduling Gantt
  Actual Result : The crew shift will not display in the scheduling gantt

4. Log off of the dispatcher shift
5. Log on to dispatcher shift now the crew shift will show



Cause

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