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Thumbnail For PDF File Attachment Is Generated As A Generic PDF Image (Doc ID 1575563.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Agile Product Collaboration - Version 9.3.1.1 and later
Oracle Agile PLM Framework - Version 9.3.1.1 and later
Information in this document applies to any platform.

Symptoms

After uploading a PDF file in the attachments tab, it is not showing in the thumbnail placeholder, it shows only the pdf icon image.
While doing the analysis found that the pdf images are not storing in AgileVault, But for other image files like jpg it works fine(it stores 3 files in AgileVault)
Ran the Thumbnail Regeneration but issue remains same. Restarting the server does not make a difference.

Cause

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In this Document
Symptoms
Cause
Solution


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