Error: 'Cannot Get the Properties of the Tree Root Node' Received When Navigating Through RMS Screens (Doc ID 1575580.1)

Last updated on JULY 13, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2.4 to 13.2.7 [Release 13.2]
Oracle Retail Merchandising System - Version 14.0 to 14.0.1 [Release 14.0]
Information in this document applies to any platform.

Symptoms

 When navigating through Retail Merchandising System (RMS) by double-clicking the forms, the following error is received:


Steps to Reproduce:
  Attempt to open various RMS forms by double-clicking them.

Cause

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