OSM-O2A-UTILITY.JAR RETURNING STATIC VALUE FOR FIELD CRM_SYSTEM_NAME() (Doc ID 1576041.1)

Last updated on AUGUST 22, 2013

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

Customer Refered /OracleComms_OSM_O2A_COM_SalesOrderFulfillment/resources/ComponentInteraction/UpdateSalesOrderStatusFunctions.xqy (OOTB).

Using OSM O2C cartridges shipped with OSM 7.2.0.4 build 1518.

declare variable $updateorderstatusfn:crmIdentifier := targetSystemHelper:getTargetSystemId(targetSystemHelper:CRM_SYSTEM_NAME());

The able function call always returns a static value. When we use multiple CRM systems,  this will be an issue as there are multiple upstream CRM systems.

Cause

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