When Attempting to Query Service Items, "ORA-00904: Invalid Identifier" Error is Thrown with "No Service Items Exist" Message (Doc ID 1576042.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4.5 and later
Information in this document applies to any platform.

Symptoms

When the user attempts to query Service Items, a SQL "ORA-00904: "ITM"."TY_ITM": invalid identifier" is thrown.

 

Steps to Reproduce:

1. Navigation: F3 POS => F4 Item => F7 Services.
2. POS produces the message: "No Service Items exist."

Cause

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