When Attempting to Query Service Items, "ORA-00904: Invalid Identifier" Error is Thrown with "No Service Items Exist" Message
Last updated on DECEMBER 08, 2016
Applies to:Oracle Retail Point-of-Service - Version 13.4.5 and later
Information in this document applies to any platform.
When the user attempts to query Service Items, a SQL "ORA-00904: "ITM"."TY_ITM": invalid identifier" is thrown.
Steps to Reproduce:
1. Navigation: F3 POS => F4 Item => F7 Services.
2. POS produces the message: "No Service Items exist."
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms