Last updated on SEPTEMBER 03, 2013
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
Customer account is not being set to disconnected status when no item is InService status when the preference 'Service Request -> Product Service request -'PSR' -> Disconnect account when disconnecting last in service product' is set to 'Y'.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms