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Problem to Disconnect Account When Disconnecting Last InService Product (Doc ID 1576125.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Customer account is not being set to disconnected status when no item is InService status when the preference 'Service Request -> Product Service request -'PSR' -> Disconnect account when disconnecting last in service product' is set to 'Y'.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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