None of the Form Rules Are Not Working on Preventative Control Governor
(Doc ID 1576544.1)
Last updated on SEPTEMBER 17, 2019
Applies to:
Oracle Preventive Controls Governor - Version 7.3 and laterInformation in this document applies to any platform.
Symptoms
On Preventative Controls Governor (PCG) version 7.3.3:
Form Rules is a module of PCG application. In the Form Rules module none of the rules are working, not even Event Tracker is turned on. Form Rules module is not working as expected.
ERROR:
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No errors, rules are not firing
STEPS
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The issue can be reproduced at will with the following steps:
Navigation: OEBS > GRC Controls Responsibility (PCG) > Form Rules
1. In form rules navigate to the enable Event Tracker on LABIZ form
2. Close the LABIZ form, re-open the form and the event tracker is not enabled
3. Test any existing rule and nothing is working
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot apply any form rules on the OEBS forms. Complete loss of functionality
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |