Data Stored In CI_FA.FA_DATA_AREA Is Removed After Saving Dispatched Group Change Of CI_FO/
(Doc ID 1576960.1)
Last updated on MARCH 20, 2019
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.3.1 and laterInformation in this document applies to any platform.
Symptoms
CCB v.2.3.1 / Microsoft Windows x64 (64-bit)
Data saved in CI_FA.FA_DATA_AREA is replaced by null upon saving change of "Dispatched Group" (CI_FO).
Steps to replicate –
1. Main Menu>Field Order>Field Order
2. Search for specific FO which has one FA with DATA_AREA <> null
3. Change Dispatched Group and save
4. Value in DATA_AREA is overwritten by null.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |