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Data Stored In CI_FA.FA_DATA_AREA Is Removed After Saving Dispatched Group Change Of CI_FO/ (Doc ID 1576960.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Symptoms

CCB v.2.3.1 / Microsoft Windows x64 (64-bit)

Data saved in CI_FA.FA_DATA_AREA is replaced by null upon saving  change of "Dispatched Group" (CI_FO).

Steps to replicate –
 1. Main Menu>Field Order>Field Order
 2. Search for specific FO which has one FA with DATA_AREA <> null
 3. Change Dispatched Group and save
 4. Value in DATA_AREA  is overwritten by null.

Cause

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In this Document
Symptoms
Cause
Solution
References


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