'Ext Call to Get Records per Page' Error & ORA-00942 on REV_APP_USER_PREFERENCES in Financial Services Applications (Doc ID 1577301.1)

Last updated on JUNE 25, 2016

Applies to:

Oracle Financial Services Profitability Management - Version 6.1 and later
Oracle Financial Services Analytical Applications Infrastructure - Version 7.3 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

In Oracle Financial Services Analytical Applications (OFSAA), when you click on links for one of the Financial Services Applications like Profitability Management (PFT), you get the following error message on many of the screens:

Error while loading the page.

Ext Call to get records per page to display for User Id: PFT: Infodom: <Infodom> is failing

The following error appears when clicking on Application Preferences:

Java.Lang.NullPointerException at
com.ofs.fsapps.commonapps.core.preference.action.ApplicationPreferenceAction.init

When you check the fsapps.log in the web server's OFSAA log directory, you find multiple "ORA-00942: table or view does not exist" errors like the following:

[13-08-13 10:44:25 AM] ~ DEBUG ~ FSAPPS ~ [COMMONAPP] Query in executeQuery: Select SYS_ID_NUM,USER_ID,APPID,AS_OF_DATE,TOTAL_ERR_MSG,ERR_MSG_PER_ITEM,DEBUG_LEVEL,MAX_NO_OF_INSTRUMENTS_OUTPUT,NO_OF_MONTE_CARLO_RATE_PATHS,RANDOM_NUM_GEN_METHOD,INITIAL_SEED_VALUE,OPTION_COST_PRECISION_FACTOR,DEFAULT_FOLDER_NAME,DEFAULT_PERMISSION,INITIAL_CURRENCY_SELECTION,DEFAULT_PRODUCT_DIMENSION,DEFAULT_PRODUCT_HIERARCHY,DEFAULT_ORGUNIT_DIMENSION,DEFAULT_ORGUNIT_HIERARCHY,DEFAULT_GL_ACCOUNT_HIERACHY,LEDGER_MIGRATION_RATE,LEDGER_CHARGE_CREDIT,ENFORCE_MASS_UNDO,MASTER_MAINTENANCE,HIERARCHY_SIZE,CUSTOM_LEDGER_MIGRATION,CUSTOM_CHARGE_CREDIT,DEFAULT_RELATIONSHIP_MANAGER, NET_CHANGE_DATE,MAX_CIR_ALLOC_ITER,SOURCE_SCENARIO_CD,DRIVER_SCENARIO_CD,OUTPUT_SCENARIO_CD,LEDGER_FINANCIAL_ELEM_CD,ENABLE_MASS_UNDO_SA,ENABLE_MASS_UNDO_SB,ENABLE_MASS_UNDO_SAM,EN_HOL_CAL_ADJUSTMENTS,NAT_HOUSING_PRCING_INDEX from REV_APP_USER_PREFERENCES where USER_ID='PFT' and APPID='PFT'
[13-08-13 10:44:25 AM] ~ DEBUG ~ FSAPPS ~ [COMMONAPP] Infodom :<Infodom>
[13-08-13 10:44:25 AM] ~ DEBUG ~ FSAPPS ~ java.sql.SQLSyntaxErrorException: ORA-00942: table or view does not exist

These errors prevent you from using the Financial Services Applications screens.

Cause

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