Bulk Index Failed with " java.net.SocketTimeoutException: connect timed out" and "ORA-01002: fetch out of sequence" Errors (Doc ID 1577617.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Commerce Service Center - Version 9.1 and later
Oracle ATG Web Commerce Search - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

CSC Bulk Index is run monthly and it used to take about 15+ hours.  

ATGProfile and ATGOrder bulk indexes recently started to fail with the following "java.net.SocketTimeoutException: connect timed out" error.

 

Cause

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