Content Update Job Failing with Warning due to java.net.UnknownHostException

(Doc ID 1578462.1)

Last updated on MARCH 02, 2018

Applies to:

Oracle Knowledge - Version 8.4.2.2 and later
Information in this document applies to any platform.

Symptoms

When invalid links are found for the content update task the job will end with a warning.

In the content update task, when reviewing the log files the following errors are found

[79911 my_worker1-taskrun (18892)] UNKNOWN MESSAGE ID "UnknownHostException" called with: "java.net.UnknownHostException: www.example.com
at java.net.InetAddress.getAllByName0(InetAddress.java:1157)
at java.net.InetAddress.getAllByName(InetAddress.java:1083)
at java.net.InetAddress.getAllByName(InetAddress.java:1019)
at net.matuschek.spider.WebRobot.isSameHost(WebRobot.java:1638)
at net.matuschek.spider.WebRobot.basicURLCheck(WebRobot.java:1595)
at net.matuschek.spider.WebRobot.isAllowed(WebRobot.java:1499)
at net.matuschek.spider.WebRobot.taskAddAllowed(WebRobot.java:1464)
at net.matuschek.spider.WebRobot.addTask(WebRobot.java:1424)
at net.matuschek.spider.WebRobot.retrieveURL(WebRobot.java:1106)
at net.matuschek.spider.WebRobot.walkTree(WebRobot.java:719)
at net.matuschek.spider.WebRobot.work(WebRobot.java:630)
at net.matuschek.spider.WebRobot.run(WebRobot.java:620)
at com.inquira.content.javahttp.httpCrawler.runRobot(httpCrawler.java:350)
at com.inquira.content.javahttp.httpCrawler.findContent(httpCrawler.java:52)
at com.inquira.content.StandardAcquisition.acquireContent(StandardAcquisition.java:142)
at com.inquira.content.ContentProcessor._updateContent(ContentProcessor.java:230)
at com.inquira.content.ContentProcessor.updateContent(ContentProcessor.java:128)
at com.inquira.content.ContentProcessor.update(ContentProcessor.java:787)
at com.inquira.content.ContentProcessorTask.run(ContentProcessorTask.java:146)
at com.inquira.scheduler.job.Task.run(Task.java:1240)

Cause

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