Error: "Failed to start Primavera Job Service: The database you are connecting to is not a P6 Professional database" Logged To Windows Event Viewer And The Job Service Windows Service Stops Unexpectedly (Doc ID 1578669.1)

Last updated on DECEMBER 08, 2016

Applies to:

Primavera P6 Professional Project Management - Version 8.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

When starting Job Services (installed as a windows service from the P6 Professional media), the following errors are logged to the Windows Event Viewer:

ERROR
------------
Failed to start Primavera Job Service: PRM DBAccess Error: Connection attempt to database failed with message Missing Database property.
Failed to start Primavera Job Service: The database you are connecting to is not a P6 Professional database.

As a result, the Job Service Windows service stops unexpectedly. 

 

Cause

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