mshttpd Failes To Parse IMAP Response (Doc ID 1578676.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Messaging Server - Version 7.0.5 and later
Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

On Convergence 2 (webmail client), when accessing a large mailbox with about 1200 folders,
a popup in Convergence shows  the following message:

       messaging server closed connection unexpectedly.


This does not happen when connecting via IMAP, for example using Thunderbird.

The error seen in the http log file:

The actual message after "offset 1:" will be different.

Due to this issue, this specific user cannot use Convergence for webmail access

Changes

Growing size and number of folders in a mailbox.

Cause

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