Encountering "Error getting iterator on hibernate query" When Creating Mobile Worker Without Correct Geocode Configuration (Doc ID 1578782.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0 and later
Information in this document applies to any platform.

Symptoms

We are attempting to create a mobile worker from Main Menu > Service Management > + Mobile Worker.

We input all the require fields and we did not input the GeoCode.  When we click save, the screen hangs and the following error is observed in the Weblogic_current.log on the server.  No Error messages are displayed on the UI.

ERROR
-----------------------



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms