My Oracle Support Banner

UTF-8 Characters Processed by the xmlTcapInterface are not Displayed Correctly (Doc ID 1579280.1)

Last updated on AUGUST 19, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 4.4.0 to 5.0.1 [Release 4.4 to 5.0]
Information in this document applies to any platform.


On Oracle Communications, Network Charging and Control (OCNCC/NCC), when using UTF-8 characters that get processed at one point by the xmlTcapInterface, one of the following symptoms can be observed :

- These characters appear garbled in the Service Management System Screens (SMS Screens).

- UTF-8 Characters that are being sent e.g. through a Business Process Logic (BPL) to the xmlTcapInterface are recorded and displayed incorrectly.

- Event Data Records (EDRs) that hold these UTF-8 characters contain garbled data.

When looking at the corresponding fields in the underlying database, these characters appear to be corrupted as well.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.