Cannot Abort OSM Order: You have attempted to perform a transaction that is not permitted (Doc ID 1579342.1)

Last updated on DECEMBER 04, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.

Goal

What cause the following error when trying to abort an order?

<OrderTransactionNotAllowedFault xmlns="http://xmlns.oracle.com/communications/ordermanagement">
<Description>
You have attempted to perform a transaction that is not permitted. Contact your administrator to see what permissions are granted in the order state policy.

OrderID [674]
Policy [CommunicationsSalesOrderLifeCyclePolicy]
Transaction [ABORT_ORDER]
State [open.running.in_progress]
TargetState []
User [osm]
Namespace [CommunicationsSalesOrderFulfillmentPIP]
Version [1.0.0]
</Description>
<OrderId>674</OrderId>
<Policy>CommunicationsSalesOrderLifeCyclePolicy</Policy>
<OrderState>open.running.in_progress</OrderState>
-<Cartridge>
<Name>CommunicationsSalesOrderFulfillmentPIP</Name>
<Version>1.0.0</Version>
</Cartridge>
<Transaction>ABORT_ORDER</Transaction>
</OrderTransactionNotAllowedFault>

Solution

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In this Document

Goal

Solution

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Cannot Abort OSM Order: You have attempted to perform a transaction that is not permitted (Doc ID 1579342.1)

Applies to:

Goal

Solution

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