The Product with the Lower Priority is Displayed in the CDR Output File Instead of the Product with the Highest Priority (Doc ID 1579415.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Scenario:

Note : Both products P1 and P2 have to share the same rate plan for this issue to happen.

Issue:

When a CDR is passed with charging_start_timestamp as, for example, 3rd of April 2013 (so after the provisioning date of the second product P2), the output file lists the first product P1 linked to the rate plan RP1 instead of the second product P2 with a higher priority.

It is expected that the output file shows the product actually selected for rating, which is the product with the highest priority : P2 instead of the first product .

Please note that this problem only affects the display of the product in the CDR and not the actual rating.

Changes

This problem is discovered in 7.4 PS9, but may happen with earlier versions too. It is solved in BRM 7.4 PS19.

Cause

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