LSR Order Created Using "NewFrom" Option Causes Label/Value Data Issues (Doc ID 1579710.1)

Last updated on OCTOBER 21, 2013

Applies to:

Oracle Communications MetaSolv Solution Module - LSR - Version 9.0.0 and later
Information in this document applies to any platform.

Symptoms

When an LSR order is created using "NewFrom" option with a different SC (Service Center), the Label-Value pairs in the Additional Data section corresponding to the SC of the old order are also copied on to the new LSR order and the old values are exported to when the new LSR order is exported via LSR API.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms