XML API CreateOrderByKeyRequest Is Giving Error While Creating MOVE Order Scenario "ERROR 31010 Null Pointer....
(Doc ID 1580146.1)
Last updated on JULY 27, 2017
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
When a telephone number on a Service item is disconnected and the same TN is assigned to another service item on a PSR order via CreateOrderByKeyRequest API (a Move scenario), the user received the error mentioned below,
The error is:
"Service Failure: [WLI-Core:489214]ProcessControl invocation failed[Exception Thrown Importing Order.Message:Unable to process itemNumber Product group 1129. Error Code 31010: Miscellaneous Error: Exception occured; description: java.lang.NullPointerException,22710094-0not processed Error Code 30766:Unable to process item Number product group 1129"
Note :The same scenarios was working in the MSS 6.2.0 B281 but its not working in MSS 6.2.1 B391.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!