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Only the First Normalization Rule is Working for the Customer Care Portal (CCP) Screen (Doc ID 1580486.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.0 and later
Information in this document applies to any platform.

Symptoms

Only the first configured number prefix normalization rule is working in the Customer Care Portal (CCP) screens.  In the example below, only the rule '0 1,421' will be taken into account, with any subsequent rules being ignored.

Refer to the Charging Control Services Technical Guide for more information on configuring the CCP normalization rules.

 

Cause

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