Email Becomes Unread/Unseen After Running Readership Command

(Doc ID 1580864.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Communications Messaging Server - Version 6.2.0 to 7.0.4 [Release 6.2.0 to 7.0.0]
Information in this document applies to any platform.

Symptoms

After running "readership -p 2", all mail in mail folders that had not been accessed for 2 months changed from "read" to "unread" ( = loss of the Seen flag).

This occurred for all users and all mail folders, including mail folders that were not shared - i.e. readership removed the Seen flags for all mailboxes that had not been accessed for 2 months or longer.

This is incorrect behavior. From the build-in of the readership command :

 

The readership -p command should remove the Seen flags only for users who have subscribed to shared folders, and only for those shared folders.

 

 

Cause

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