The "Candidate SAs" Can Only Contain 10 SAs

(Doc ID 1581011.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.


The Payment Arrangement window displays only 10 Candidate SAs, despite the fact more than 10 are stored in the DB.

Expected the Payment Arrangement window displays all the Candidate SAs that are stored in the DB.

The issue can be reproduced at will with the following steps:
1. Create a Payment Arrangement for an Account that has more than 10 SA potential candidates.
2. Observe only 10 Candidate SAs are displayed on the Payment Arrangement window.

Can the number of Candidate SAs, on a Payment Arrangement, be increased to 100, and even more as might be necessary for future use?

The issue has the following business impact:
Due to this issue, users cannot have access to more than 10 SAs Candidate SAs on a Payment Arrangement.


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