PCM_OP_COLLECTIONS_POL_PROCESS_BILLINFO Incorrectly Handled
(Doc ID 1581149.1)
Last updated on MARCH 08, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
PCM_OP_COLLECTIONS_POL_PROCESS_BILLINFO is incorrectly handled by PCM_OP_COLLECTIONS_PROCESS_BILLINFO.
When trying to put account with 0 due in collections, the user has customized PCM_OP_COLLECTIONS_POL_PROCESS_BILLINFO to return 1 year overdue time and very big overdue amount (400 in this case).
Actual result:
The opcode PCM_OP_COLLECTIONS_PROCESS_BILLINFO executed the policy; however, when searching for feasible scenarios, it puts entry_amount < 0 condition.
It was expected to take actual due, not due from the policy.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |