PCM_OP_COLLECTIONS_POL_PROCESS_BILLINFO Incorrectly Handled (Doc ID 1581149.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  7.5.0.0.0 version, Collections Manager

PCM_OP_COLLECTIONS_POL_PROCESS_BILLINFO has been incorrectly handled by PCM_OP_COLLECTIONS_PROCESS_BILLINFO.

When trying to put account with 0 due in collections, the user has customized PCM_OP_COLLECTIONS_POL_PROCESS_BILLINFO to return 1 year overdue time and very big overdue amount (400 in this case).

Actual result:
The opcode PCM_OP_COLLECTIONS_PROCESS_BILLINFO executed the policy; however, when searching for feasible scenarios, it put entry_amount < 0 condition.

It was expected to take actual due, not due from the policy.

Changes

 

Cause

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