IM 8p6 With Server Pooling Config, Conference Chat Not Working After One Server Goes Off-line (Doc ID 1581333.1)

Last updated on DECEMBER 20, 2013

Applies to:

Oracle Communications Instant Messaging Server - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

IM 8p6

Configured server pooling with 3 hosts.

Conference rooms are not working for the users following the loss of one out of the three servers. Those users are able to reconnect back onto one of the remaining two servers via the load balancer but unable to get back into the same conference room they were in before the server they were on went off-line.

Cause

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