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ORA-00001: unique constraint Error During Order Orchestration Process (Doc ID 1581372.1)

Last updated on FEBRUARY 27, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

On BRM 7.4 PS12, managing BRM with Enterprise Manager Base Platform (Cloud Control and Grid Control).

During order orchestration process, the following error occurs:

etc.

STEPS
---------------
1. Create an order in Siebel (purchase a deal)
2. Sometimes it fails with the error shown above in dm_oracle.pinlog.

Business Impact
--------------------------
Could not create order

Cause

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