The Order Of Products Cancelled While Cancelling A Deal (Doc ID 1581520.1)

Last updated on SEPTEMBER 24, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.1 to 7.3.1.0.1 [Release 7.3.1]
Information in this document applies to any platform.

Goal

Customer have a deal with multiple products. One of these products is a cancel event one which is used to trigger a discount. In the same deal there is a cycle arrear product which has cancel proration enabled. The requirement is to have the cancel event product cancelled as the last one.

Is there any order which can be specified either at purchase or cancel time? It has been observed that during cancellation there is no specific order followed.
If a product has two events in (Cancel fee event + Cycle Arrear event), at the time of cancelling this deal/product, which event would be triggered first ?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms