CSR With Read Only Access Able To Change Validity Of NCR's Through OBRM Customer Center (Doc ID 1581833.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.1 and later
Information in this document applies to any platform.

Symptoms

A CSR (Customer Service Representitive) with read only access is able to change the validity of NCR (Non Currency Resources) through BRM Customer Center.

Using the Permission Center, the user can restrict the CSR to perform certain tasks like the following:
Change the status of an account.
perform adjustment
Change the billing day of month.
Charge a customer’s credit card account.
Change credit limits
etc.

How to restrict the CSR to change the validity of the resources?
What is the permission string that should be used to achieve the same?

Cause

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