GA Report Crashes with "GA Report System Has Stopped Working" Error (Doc ID 1582077.1)

Last updated on MAY 02, 2016

Applies to:

Oracle Insurance General Agent - Version 8.2.0 and later
Information in this document applies to any platform.

Symptoms

On : OIGA 8.2 version, Reports

GA Reports not working on workstation

ERROR
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"GA Reports have stopped working"


BUSINESS IMPACT
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The issue has the following business impact:
Users cannot run reports on local workstation; reports are key to running an agency's business.

Cause

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