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Baseline Update Fails when Removing a Directory (Doc ID 1582094.1)

Last updated on SEPTEMBER 10, 2018

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 3.1.0 and later
Information in this document applies to any platform.

Symptoms

Baseline updates fails with the following error indicating that index was successfully pushed to DgraphA1 but creating backup of 'backup_log_dir_for_component_DgraphB1' failed for DgrfaphB1 and index did not get pushed to DgraphB1.

[07.23.13 17:13:50] INFO: Applying index to dgraphs in restart group '1'.
[07.23.13 17:13:50] INFO: [LiveMDEXHostA] Starting shell utility 'mkpath_dgraph-input-new'.
[07.23.13 17:13:54] INFO: [LiveMDEXHostA] Starting copy utility 'copy_index_to_temp_new_dgraph_input_dir_for_DgraphA1'.
[07.23.13 17:13:55] INFO: Stopping component 'DgraphA1'.
[07.23.13 17:13:56] INFO: [LiveMDEXHostA] Starting shell utility 'move_dgraph-input_to_dgraph-input-old'.
[07.23.13 17:14:06] INFO: [LiveMDEXHostA] Starting shell utility 'move_dgraph-input-new_to_dgraph-input'.
[07.23.13 17:14:08] INFO: [LiveMDEXHostA] Starting backup utility 'backup_log_dir_for_component_DgraphA1'.
[07.23.13 17:14:09] INFO: [LiveMDEXHostA] Starting component 'DgraphA1'.
[07.23.13 17:14:18] INFO: Publishing Workbench 'live' configuration to MDEX 'DgraphA1'
[07.23.13 17:14:18] INFO: Pushing live content to dgraph: DgraphA1
[07.23.13 17:14:19] INFO: Finished pushing content to dgraph.
[07.23.13 17:14:19] INFO: [LiveMDEXHostA] Starting shell utility 'rmdir_dgraph-input-old'.
[07.23.13 17:14:20] INFO: Applying index to dgraphs in restart group '2'.
[07.23.13 17:14:20] INFO: [LiveMDEXHostB] Starting shell utility 'mkpath_dgraph-input-new'.
[07.23.13 17:14:21] INFO: [LiveMDEXHostB] Starting copy utility 'copy_index_to_temp_new_dgraph_input_dir_for_DgraphB1'.
[07.23.13 17:14:22] INFO: [LiveMDEXHostB] Starting shell utility 'move_dgraph-input_to_dgraph-input-old'.
[07.23.13 17:14:23] INFO: [LiveMDEXHostB] Starting shell utility 'move_dgraph-input-new_to_dgraph-input'.
[07.23.13 17:14:25] INFO: [LiveMDEXHostB] Starting backup utility 'backup_log_dir_for_component_DgraphB1'.
[07.23.13 17:14:30] SEVERE: Utility 'backup_log_dir_for_component_DgraphB1' failed.
Occurred while executing line 9 of valid BeanShell script:
[[

6|
7| LiveDgraphCluster.cleanDirs();
8| LiveDgraphCluster.copyIndexToDgraphServers();
9| LiveDgraphCluster.applyIndex();
10|
11|
]]

[07.23.13 17:14:30] SEVERE: Error executing valid BeanShell script.
Occurred while executing line 29 of valid BeanShell script:
[[

26| Dgidx.run();
27|
28| // distributed index, update Dgraphs
29| DistributeIndexAndApply.run();
30|
31| // Upload the generated dimension values to Workbench
32| WorkbenchManager.cleanDirs();

]]

[07.23.13 17:14:30] SEVERE: Caught an exception while invoking method 'run' on object 'BaselineUpdate'. Releasing locks.

Caused by java.lang.reflect.InvocationTargetException
sun.reflect.NativeMethodAccessorImpl invoke0 - null
Caused by com.endeca.soleng.eac.toolkit.exception.AppControlException
com.endeca.soleng.eac.toolkit.script.Script runBeanShellScript - Error executing valid BeanShell script.
Caused by com.endeca.soleng.eac.toolkit.exception.AppControlException
com.endeca.soleng.eac.toolkit.script.Script runBeanShellScript - Error executing valid BeanShell script.
Caused by com.endeca.soleng.eac.toolkit.exception.EacComponentControlException
com.endeca.soleng.eac.toolkit.utility.Utility runInParallel - Utility 'backup_log_dir_for_component_DgraphB1' failed.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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