Subordinate Account Status Does Not Change With Change In Status Of Parent Account (Doc ID 1582223.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.

Symptoms

As documented, it is default behavior of OBRM that changing the status of the parent account in a hierarchy changes the status of all subordinate accounts and it cannot be prevented.

But, termination (closure) of parent account is not triggering sub-ordinate account termination.

Scenario:
1> Create a parent account.
2> Create a non-paying (subordinate) account under parent account.
3> Suspend the non-paying (subordinate) account manually.
4> Terminate the parent account manually.

Actual Result - Only parent account terminated, but non-paying (subordinate) account is still in suspended state.

Expected Result - Both parent and non-paying (subordinate) accounts should terminate on termination of parent account.

Cause

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