Unable To Generate OCSG Statistics Reports (Doc ID 1582510.1)

Last updated on APRIL 28, 2015

Applies to:

Oracle Communications Services Gatekeeper - Version 4.1.1 to 4.1.1.1 [Release 4.1]
Information in this document applies to any platform.

Symptoms

On OCSG 4.1.1 and 4.1.1.1, unable to execute operation “getStatistics”/”getSystemStatistics”/”createWeeklyReport” on StatisticsService.  Upon invoking, the system never returns.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms