Error: "Error occurred when importing resources. You may be attempting to import resources outside of your resource access hierarchy" When Importing an XML into P6 Web Access. (Doc ID 1582727.1)

Last updated on JUNE 27, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

Unable to select options under Resource Administration Action menu

When attempting to import a Primavera XML file into P6 Web Access, the following error occurs.

Error in the Import logs:


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into P6 Web Access.
2. Go to Projects, EPS.
3. Select Actions, Import XML.

Cause

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