Accessing Budget Tab In Analysis Workbench Results In 'You Have Encountered An Unexpected Error. Please Contact The System Administrator For Assistance' (Doc ID 1582959.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Inventory Optimization - Version 12.1.3.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.8 version, User Interface

When attempting to access the Budget tab in the Analysis Workbench the following error occurs.

ERROR
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You have encountered an unexpected error. Please contact the System Administrator for assistance


STEPS
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The issue can be reproduced at will with the following steps:
1. Under the Budget tab, there is a 'Display using Preference Set' drop-down box. If you select a Preference Set where the Reporting Calendar is set to 'Financial Calendar', the error occurs.  If the Reporting Calendar is set to 'Manufacturing Calendar', then there is no issue.

 

Cause

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