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MWM Mapviewer Service Fails with error - "mcs" failed to preload on startup in Web application: "/mapviewer (Doc ID 1583056.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0 and later
Oracle Real-Time Scheduler - Version 2.1.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information. Please use proper values to your businees.**
**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management
ORTS/ORS/ERTS - Oracle Real-Time Scheduler

When attempting to start weblogic, everything starts except for the mapviewer service which is in a failed state.

The following error occurs.

ERROR
-----------------------
#### <> <> <> <Servlet: "mcs" failed to preload on startup in Web application: "/mapviewer".
java.lang.NullPointerException
at oracle.lbs.mapcache.MCSServlet.init(MCSServlet.java:143)

Changes

 

Cause

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